Responsible Gaming

Spin Galaxy Casino is committed to being the very best online entertainment group in the world. This means doing everything possible to give our players an enjoyable, responsible and safe gaming experience.

We have also implemented the following strict rules to ensure a responsible gaming environment:

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  • Information Information
  • Underage Gaming Underage Gaming
  • Self Assessment Self Assessment
  • Deposit Limits Deposit Limits
  • Self Exclusion Self Exclusion
Information Underage Gaming Self Assessment Deposit Limits Self Exclusion

How to Gamble Responsibly

Spin Galaxy Casino fully supports responsible gaming and to ensure that you continue to enjoy safe and manageable play, please bear the following in mind:

  • Gambling should be seen as entertainment and not as a means to make money;
  • Keep track of the time and money you spend while gambling.

Additionally, you can view your gaming history once logged in. This will provide detailed information on your gaming sessions with a breakdown of wins and losses on every game played. You can also contact us to obtain your full gambling history.

Support Links

Gambling Therapy: www.gamblingtherapy.org

Responsible Gambling Council: www.responsiblegambling.org

GamCare (UK-based): 0-845-600-0133 or www.gamcare.org.uk

Underage Gaming

Playing with us is restricted to persons over the age of 18, or the legal age of majority in their jurisdiction, whichever is greater.

If you share your computer with friends or family who are under the legal age to participate in our games and you would like to restrict their access to this site, please click here to register with this filtering company.

Self Assessment

This test helps you assess how healthy your gaming habits are. Answer honestly, based on your gaming behaviour.

  • 1 (of 9)
    Have you bet more than you could really afford to lose?
  • 2 (of 9)
    Have you needed to gamble with larger amounts of money to get the same feeling of excitement?
  • 3 (of 9)
    Have you gone back on another day to try to win back the money you lost?
  • 4 (of 9)
    Have you borrowed money or sold anything to gamble?
  • 5 (of 9)
    Have you felt that you might have a problem with gambling?
  • 6 (of 9)
    Have people criticised your betting or told you that you had a gambling problem, whether or not you thought it was true?
  • 7 (of 9)
    Have you felt guilty about the way you gamble or what happens when you gamble?
  • 8 (of 9)
    Has gambling caused you any health problems, including stress or anxiety?
  • 9 (of 9)
    Has your gambling caused any financial problems for you or your household?

You cannot skip a question. Please review the above before continuing.

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Gambling Therapy: www.gamblingtherapy.org

Responsible Gambling Council: www.responsiblegambling.org

GamCare (UK-based): 0-845-600-0133 or www.gamcare.org.uk

SELF TEST RESULTS

Outcome Good

YOUR GAMBLING SEEMS TO BE UNDER CONTROL

Your answers show that your gambling seems to be under control. If you still feel that your gameplay could be having a negative impact on yourself, you can use the behaviour tools available or take the following action below:

Outcome Low Risk

Your result does show a low risk for a problematic gaming behaviour.

We would also like to encourage you to take the following actions available to you:

Outcome Moderate Risk

WE ARE A LITTLE CONCERNED

Your result does show increased risk for a problematic gaming behaviour.

We would also like to encourage you to take the following actions available to you:

Outcome Bad

WE ARE CONCERNED

We think your gambling habits could be negatively impacting both yourself and those in your social and personal circles.

Please consider speaking to a professional as listed below:

Gambling Therapy: www.gamblingtherapy.org

Responsible Gambling Council: www.responsiblegambling.org

GamCare (UK-based): 0-845-600-0133 or www.gamcare.org.uk

We also encourage you to consider the following:

Set Deposit Limits
Try Self Exclusion Methods

Deposit Limits

Players also have the option of adjusting their maximum deposit limits at any time.

Limits can be set for the following periods:

  • Daily
  • Weekly
  • Monthly

To change your deposit limits or to request exclusion, please visit our Help Centre for more information. If you are worried about your gaming behavior, please take our self-assessment test.

Self Exclusion

If you are concerned about your gambling behavior, you may choose to exclude your gaming account. During this time, you will not have access to your account, and we will take all reasonable steps to ensure you do not receive any promotional material. As you won’t have access to your account, you can contact us to request a withdrawal should you have sufficient balance or amend your exclusion time frame.

If you are concerned about your gambling behavior, please consider one of the following options:

  • A minimum of 24 hours “Take a break” period
  • A minimum six (6) month self-exclusion period
  • If you wish to set a time-out or Self-Exclusion period please login to your account and select the Responsible Gaming under your my account page. Alternatively you can email [email protected] with your request.

Support Links

Gambling Therapy: www.gamblingtherapy.org

Responsible Gambling Council: www.responsiblegambling.org

GamCare (UK-based): 0-845-600-0133 or www.gamcare.org.uk